Keeping your data safe

Keeping your data safe our is our absolute priority, at Strata Energy Services we take our responsibilities incredibly seriously.

Last year the Australian Cyber Security Centre recorded a staggering 76,000 cybercrime reports, representing a 13% increase from the previous financial year.

At Strata Energy we take important measures to keep customer data safe and secure.  We use a multi-faceted approach including:

• Implementing strong access controls, such as 2-factor authentication.
• Using enterprise grade, industry leading security products to protect our systems.
• Encrypting all data in transit.
• Keeping our systems up-to-date and patched against vulnerabilities.
• Training our employees in Cyber-security awareness.
• Conducting regular backups.
• Continual monitoring and maintenance of our systems.

What can you do?

Watch out for ‘phishing’, ‘smishing’ or ‘vishing’ scams

A ‘phish’ is an email that tries to lure you into doing something you shouldn’t do, like entering your password into a fake website or downloading malicious software.

Clicking on links may inadvertently allow a cyber-criminal to get into accounts and steal money or intellectual property, copy or encrypt data, or disrupt technology systems.

Smishing is a form of phishing, occurring via SMS texts. Vishing is also a form of phishing, through voice calls over the phone.

Fake emails

Fake emails might look convincing at first glance – they will include a company name, brand logo and colours, but take a look at the sender’s email address.

If you get an email from an address that’s anything other than the above, please don’t open it or click any of its links or icons. There may also be other details that point to it being a fake email, such as poor spelling, generic addressee when it’s usually personalised, or a sense of threat or urgency.

What to do if you receive a fake email

If you receive a fake Strata Energy email please report it to us by forwarding the email to info@strataenergyservices.com.au. Don’t forward it to anyone else. Once you’ve sent the hoax email to us, delete it straight away, then empty your Deleted Items folder.

Strata Energy take cyber security seriously and are here to ensure we keep our customers safe.